ILL Mentor & Training - IDS Mentor meeting

Library to Library Mentoring discussion

Similar to WebEx www.webex.com/, the IDS Project mentors use GoToAssist: http://www.gotoassist.com to provide online support for libraries implementing or troubleshooting various ILL systems; ILLiad, ALIAS, GIST, etc. This may be leading to some service level dependency – what expectations are there during mentoring and following mentoring, expectations for mentee – graduating the process = ?

• Local customization of ILLiad settings
• Local web or word template customizations,

As libraries develop stronger cooperative relationships, distributed or centralized service agreements – the inter-dependencies become more significant, leading to the need to better define roles, schedule expectation milestones. In other words, training as groups of libraries are critical – what are the best practices and resources for training peers across libraries?

Besides IDS Project, there is the community ShareILL: http://www.shareill.org, Web Junction: http://resourcesharing.webjunction.org/ and RUSA STARS free workshops “ILL: Everything you always wanted to know”: http://www.ala.org/ala/mgrps/divs/rusa/sections/stars/publications/index.cfm

Tim Bowersox, coordinator of the IDS Project mentors is talking about developing a summer mentoring institute: meaningful and professional development training opportunity.